Refund Policy

Effective Date: June 9, 2026

Free Trial

TrackItWeekly offers a 14-day free trial with no credit card required. You will not be charged during the trial period.

Monthly Subscriptions

Monthly subscriptions are billed in advance. We do not offer refunds for partial months. If you cancel, your access continues until the end of the current billing period.

Annual Subscriptions

Annual subscriptions are non-refundable after 14 days from the initial purchase date. If you cancel within 14 days of your annual renewal, we will issue a prorated refund for unused months.

Exceptions

We may issue refunds at our sole discretion in cases of documented technical failure that prevented use of the Service for more than 72 consecutive hours, where the issue was caused by our platform and not by the user's hardware, internet connection, or third-party services.

How to Request a Refund

Email support@trackitweekly.com with your account email and a description of the issue. We will respond within 5 business days.

Chargebacks

Filing a chargeback without first contacting us may result in immediate account suspension. We encourage you to reach out to us directly — we will work to resolve the issue.